Disclaimer: I'm on the product advisory board of Neuralitic.
Yesterday, Neuralitic Systems, the mobile analytics startup located in Montréal, announced another round of financing, raising $7 Million with Vertex Venture Capital, BDC Venture Capital and Go Capital Fund.I've seen Neuralitic technology at work and it is nothing like the basic information traditional web analytics vendors provide about mobile visitors. The comment from Robert Genieser, Managing Partner, Vertex Venture Capital, is right on the spot: "There is a tremendous need for carriers to better understand their customers' usage of wireless data services. Neuralitic's solution provides real time feedback on what the subscriber wants, allowing the carrier to tailor specific services to meet the subscriber's needs. This is a very powerful platform that will be used to increase customer satisfaction, reduce churn and allow carriers to deploy new revenue generating services, as they can now easily measure results."
I think not only will carriers get very interested in this technology, traditional web analytics vendors could offer much more powerful mobile analytics integration. Basically, Neuralitic is not about mobile visitors viewing your website, it's about how mobile users are using their mobile device. This includes knowing about which applications are being used: emails, SMS, games, and yes, phone calls too. Knowing about communication methods, frequency, point-to-point location and geomapping, demographics and even the possibility for mobile carriers to hook that information directly with the client account.
For more information, check out the press release and the Neuralitic site.